This Privacy Policy explains how CORE collects, uses, shares, and protects personal data when you visit our website, buy our products, or interact with us in any other way. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable UAE regulations.
In short: we collect what we need, we use it for what we say, and we don't sell your data. Ever.
The data controller is CORE, registered in Dubai, UAE. Contact: hi@corecordial.com. Data Officer: hi@corecordial.com.
You give us: Name, email, phone number, delivery and billing address. Order history, preferences, and customer-service correspondence. Marketing preferences and feedback. B2B contact details.
We collect automatically: Device, browser, and operating-system information. IP address, approximate location, language settings. Pages visited, referral source, time on site, clicks. Cookie and similar-technology data.
We receive from third parties: Payment confirmation data (we do not store full card details). Delivery status from logistics partners. Aggregated audience data from analytics platforms.
Process and deliver your order. Customer support and complaint handling. Account creation and management. Marketing emails and personalised offers (with consent). Website analytics and product improvement. Fraud prevention and security. Compliance with legal duties. B2B outreach.
Payment processors, logistics partners, cloud hosting, email and CRM platforms, analytics providers, professional advisers, and authorities when legally required. We do not sell your personal data to anyone.
When we transfer data internationally, we do so only where adequate protection exists under UAE PDPL.
As long as needed for the purposes above, plus any period required by UAE law. After that, we delete or anonymise it.
Access, correct, delete, restrict, object, withdraw consent, data portability, and lodge a complaint with the UAE Data Office. Write to hi@corecordial.com. Response within 30 days.
Only to people who opted in. Unsubscribe link in every email. Transactional messages continue regardless.
Website is intended for adults 18+. We do not knowingly collect data from children.
See Cookie Policy.
Encryption, restricted access, secure hosting, staff training. No system is perfectly secure but we take this seriously.
Material changes communicated by email or website notice.
hi@corecordial.com